Although, I was really late for my appointment for unforseen reasons, I was greated by Nicole, with a warm smile. We looked at granite and Nicole took the time to explain the coponent of each one. She was so honest, that she event told me the possible issues with the stones and obviously the qualities. Nicole is like a Pot of Gold, she has an outsanding client service approch and she knows her product inside out. Merci beaucoup Nicole! Monique